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We are currently seeking an experienced Technical Writer to join the IRI Technology and Project Management team. The successful applicant will be responsible for creating technical documents and manuals, explaining complex technical information in a clear and concise manner, and working with the ETL, Modeling, and Project Management teams to ensure the accuracy of process designs and documentation
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RI is a leading provider of big data, predictive analytics and forward looking insights that help CPG, OTC health care, retailers and media companies to grow their businesses. With the largest repository of purchase, media, social, causal and loyalty data, all integrated on an on demand cloud based technology platform, IRI helps to guide its more than 5,000 clients around the world in their quests
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Lead the design and development of data driven, analytical applications Establish and provide architectural direction, and act as technical oversight on complex development projects Participate in the overall planning, execution, and success of the team by partnering with business partners, and other development teams in the organization Contribute to the successful delivery of the product technic
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Lead the design and development of data driven, analytical applications Establish and provide architectural direction, and act as technical oversight on complex development projects Participate in the overall planning, execution, and success of the team by partnering with business partners, and other development teams in the organization Contribute to the successful delivery of the product technic
Posted Today
Establish and provide architectural direction, and act as technical oversight on complex development projects Participate in the overall planning, execution, and success of the team by partnering with business partners, research, and other development teams in the organization Contribute to the technology strategy/vision/roadmap and successful delivery of multiple programs Provide leadership & men
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Support exceeding revenue and favorable data contract terms through quality delivery of solutions, reporting, and insights Utilize Customer Data ( FSP), POS, Consumer Panel, and eCommerce data sets to present fact based arguments influencing decision making of retailer merchandising teams Consult with retail clients on a full range of IRI solutions, including custom projects. There will be limited
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Service Leadership & Communication Ability to plan time around client deliverables and requirements Provide superior service through exceptional management of all aspects of content delivery for client Effectively synthesizes content written and verbally Accountable for building rapid rapport with key client contacts and improving Client Satisfaction and NPS ( Net Promoter Score) measurements. Pro
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Include Service Leadership & Communication Provide superior service leadership through exceptional management of all aspects of content delivery for retailer client. Accountable for building rapid rapport with key client contacts and improving Client Satisfaction and NPS ( Net Promoter Score) measurements. Assist with planning and executing process improvement initiatives for the client and Retail
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Support Sam's Club utilization of IRI technology and data sets to improve Sam's Club business decision making speed and outcomes. Meet IRI revenue goals by getting broad and deep adoption of IRI technology and capabilities within Sam's Club Merchants and Headquarters teams that cascades into high manufacturer adoption of the IRI Sam's Club gateway Assist Sam's Club Technology team in the use of th
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Provide best in class consultative client service support. Know and understand client requirements, needs, preferences, terminology, and KPIs. Utilize creativity in identifying new techniques and processes. Establish and track critical metrics to measure progress against quality initiatives. Identify process improvement opportunities and best practice sharing. Facilitate issue resolution for all d
Posted Today
Provide best in class consultative client service support. Know and understand client requirements, needs, preferences, terminology, and KPIs. Utilize creativity in identifying new techniques and processes. Establish and track critical metrics to measure progress against quality initiatives. Identify process improvement opportunities and best practice sharing. Facilitate issue resolution for all d
Posted Today
Support exceeding revenue and favorable data contract terms through quality delivery of solutions, reporting, and insights Coordinate, execute, analyze, and present findings from a variety of research projects purchased by the client; recommend potential action steps and additional research opportunities Demonstrate ability to cut through data and issue clutter and identify what is most important
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Assist in the development, implementation and management of our DEI strategy, initiatives, programs, tools and resources across the organization. This includes ( but is not limited to) recruiting, learning and education, Employee Resource Groups, leadership development, external relationships with constituent organizations/groups, employee engagement and retention. Support the development and mana
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Develop a deep understanding of the market, our competitors and the challenges and goals of the buyers at our clients Collaborate with Product and Sales to identify the products that connect the needs of our clients to the goals of our firm Work with Product to align on the unique value propositions of our products and develop the narrative that resonates with the buyers at our clients Develop col
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Drive overall roadmap and vision for IRI Opportunity Suite Drive product releases by prioritizing team backlog Act as gatekeeper for changes in direction and roadmap, and communicates impact to the team Work with internal resources and clients to develop product requirements and use cases Develop business cases for new solutions or solution extensions Coordinate with Technology and Product Develop
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