Banking Business Analyst

Responsibilities include but are not limited to:
- Provides a high level consulting services to client personnel. Advises client on complex issues involving new regulation, technology or system functionality.
- Prepares estimates of resources needed to complete activities and projects.
- Manage projects or project sub-plans by developing, coordinating and controlling the steps necessary to carry out a project within established time frame, budget, quality and requirements.
- Investigates client needs, regulations, and technology to provide input into the design of a new system, system enhancements, or acquired software or hardware.
- Elicits and clearly defines client needs by assessing and documenting business opportunities, benefits, risks, and success factors of potential business solutions. Conducts business assessment reviews and walkthroughs for complex projects.
- Prepares and updates written material and explanations to accompany systems, programs, and program changes.
- Works directly with a client to solve problems or make decisions requiring technical expertise or specialized knowledge.
- Provides complex and/or specialized programming support to various short and/or long term clients.
- Analyzes coding changes that impact system architecture/functionality.

- Coordinates and executes testing for multiple, major applications. Develops and coordinates training for client personnel.
- Evaluates and documents the performance of tested software and the quality testing process to provide feedback to project team and management for current and future reference.
- Provides vendor relations and client support, training and testing within the area of expertise (e.g., client/server architecture, deposit solutions).
- Defines business requirements for interface screen design and conversion methodology.

Qualifications:
- Bachelor's degree from a four year college or university in a related field
- 5-7 years professional level experience including 2 years in client relationship management and project management and/or a technical field (e.g., programming, telecom/network, and client/server); or equivalent combination of education and experience
- Extensive knowledge of financial services industry, including retail, mortgage/loans/deposits and wholesale banking
- Extensive knowledge of methods, tools, and technology used to carry out tasks necessary to prepare business assessment deliverables
- Considerable knowledge of the basic principles, processes, phases and roles of multiple applications development methodologies
- Considerable knowledge and use of quality management methods, tools, and technology used to create and support defect-free, application software that meets the needs of the client/business partner
- Considerable knowledge of conversion methodologies and the basic principles, processes, phases and roles relevant to each conversion methodology
- General knowledge of architectural design principles, practices, and theories
- General knowledge of basic concepts of object-oriented design and programming with proficiency in at least one object-oriented language
- Skill in understanding and focusing on the clients' needs, establishing credibility and building relationships with clients
- Solid analytical, problem solving and decision-making skills
- Ability to demonstrate interpersonal and teambuilding skills and manage conflict
- Ability to communicate exceptionally both verbally and in writing
- Ability to establish and maintain effective working relationships with employees, clients, vendors and public
- Ability to effectively lead and supervise

EEO/AA Employer