Works under general supervision performing Tier 1 specific tasks. Functions as a Tier 1 escalation point for well defined incidents and basic problems. Supports and maintains servers, networks, messaging, mainframes, database environments and/or host infrastructures. May support customer proprietary, COTS, or Unisys applications. Responds to service outages and other prob

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

What success looks like in this role Work effectively with Unisys Client Executives, Client Delivery Executives, and Client Technology Officers Develop and maintain a strategic partnership with clients CISOs to understand their security needs and align security initiatives with overall business objectives Act as a trusted advisor, providing insights and recommendations on

Monitor and manage both production and test mainframe systems to ensure optimal performance and availability. Perform CICS transaction monitoring and troubleshooting to identify and resolve issues promptly. Schedule and execute batch jobs efficiently, ensuring timely processing and minimal disruptions. Report and document incidents, including root cause analysis and resol

Monitor and manage both production and test mainframe systems to ensure optimal performance and availability. Schedule and execute batch jobs efficiently, ensuring timely processing and minimal disruptions. Manage and maintain the CA FAQS scheduling tool, ensuring accurate and up to date information. Provide training and support to users on how to navigate and utilize the

What success looks like in this role Develop network infrastructure based on well architected framework concepts Collaborate with enterprise architects, other technical subject matter experts, program/project managers, and client stakeholders to manage and maintain network environments as per client's requirements Implement network solutions that are highly secure, resili

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

What success looks like in this role Responsible for supporting the functionality and efficiency of multiple operating systems and applications. Assist teams in the delivery of second and/or third level remote hardware and software/OS support services to clients to resolve product use and multi product/platform problems and questions relating to enterprise systems, networ

What success looks like in this role Targets new logo business for mid tier prospective clients. Applies expertise selling services solutions within a particular service offering or industry. Leverages client, market and product understanding to anticipate prospective client needs, objections and/or uncertainty in a proactive and compelling manner. Identifies target clien

What success looks like in this role The Transition Manager is responsible for assuring the following actions take place in line with contract schedules. These actions may be accomplished directly by the Transition Manager or through coordination of a transition team. This role requires up to 60 80% travel. Deal On boarding Consults with bid management/account management

What success looks like in this role Provide a welcoming and professional first point of contact for all arriving associates and guests. Register visitors in the access control system and distribute visiting or contractor badges. Maintains inventory of guest and contractor badges. Interact with senior level executives, across multiple time zones, to accomplish administrat

What success looks like in this role Assist in the creation and updating of sales materials, such as executive slide presentations and graphic designs. Support the sales team with data entry and analysis to track sales performance and market trends. Participate in sales strategy planning and execution. Engage with clients and provide support to enhance client satisfaction

What success looks like in this role Assist in the creation and activation of digital marketing campaigns across various channels, including social, search, email, website , and paid media . Generate engaging content for social media posts, blogs, email newsletters, and other digital platforms. Monitor and engage with our online community, responding to comments, messages

What success looks like in this role Provides Deal Pursuit support for a defined market. Works closely with sales colleagues to identify and develop opportunities based on a pre defined sales methodology and approach (i.e., Covey). Facilitates proposal efforts and supports sales calls to ensure products / services / solutions meet client needs and expectations. Presents o