**This position is open to local and fully remote applicants**

BioLegend, Inc. (a Revvity Company) develops world-class, cutting-edge antibodies and reagents for biomedical research, manufactured in our state-of-the-art facility in San Diego, CA. Our mission is to accelerate research and discovery by providing the highest quality products at an outstanding value, along with superior customer service and technical support. As part of the technical support team you will be an essential point of contact for BioLegend's customers, advising on the use of our products and services, and helping answering questions and customer concerns.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong experience with flow cytometry (multiparameter flow cytometry design and analysis) as well as immunoassays such as ELISA and bead array assays (E.g. LEGENDplex) is required to assist researchers using our reagents.
• Experience with RNA-seq, particularly 10x Genomics applications, is a plus.
• Prioritizing customer requests to provide technical information and troubleshooting help via telephone and emails and customer follow up.
• Utilizing scientific skills to provide product related education to the customers, and help to identify potentially non-conforming products based on available data.
• Contribute to updating scientific content on the company website in terms of product data sheets and web tools.
• Careful and diligent documentation of all technical issues according to our ISO 13485:2016 certified quality management system requirements.
• Other projects or responsibilities as may be required.

iACT Competencies

• innovate - Be better, keep improving, be more efficient, creative, and be in the forefront of development
• Aspire - Have desire, purpose, and ambition challenging ourselves to push the limits and reach new heights
• Collaborate - Foster teamwork, common goals, selflessness, communication and mutual support
• Transform - Adapt, learn, re-invent and change for future development and growth

Minimum Qualifications - Education and Experience

• Must have a minimum degree of a B.S in Immunology, Biology, Cell Biology, Genomics, or related field.
• Three (3) plus years of hands on experience in multicolor flow cytometry and immunoassays.
• Experience with bioassays, western blot and RNA-seq, particularly 10x Genomics applications, is a plus.

Preferred Qualifications - Education and Experience

• PhD in related field. Experience will be considered in substitution of PhD education.
• Knowledge and hands on experience in genomics/transcriptomics strongly preferred.

The base salary range for this full-time position is $85,00-$100,000/year. This range reflects the minimum and maximum target for a new hire in this position. The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.

Work Environment & Physical Demands - Office

While performing the duties of this job, the employee regularly works in an office setting. Occasional exposure to a laboratory and warehouse environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

What do we offer?

We provide competitive and comprehensive benefits to our employees.Below are some highlights of our benefits:

• Medical, Dental, and Vision Insurance Options
• Life and Disability Insurance
• Paid Time-Off
• Parental Benefits
• 401k with Company Match
• Employee Stock Purchase Plan

Learn more about Revvity's benefits by visiting our page.

*For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more informatio