The role of the Baton Rouge, LA Greyhound City Manager oversees all aspects of customer experience and daily operations, emphasizing punctuality and ensuring customer satisfaction across terminal touchpoints and interactions. Additionally, it involves fostering effective employee relations, adhering to audit and budgetary benchmarks.
Greyhound seeks an individual who is passionate about delivering exceptional customer service, capable of leading teams to achieve operational excellence while fostering positive labor relations and community engagement.
Key Responsibilities
Leadership and Development:
Customer Experience Management:
Operational Compliance:
Sales Initiatives and Analysis:
Employee Development and Labor Relations:
Community Engagement:
Qualifications: